Common Questions

What is KATI?

KATI is a community AI built for Koreatown, Los Angeles. It helps people find local resources — health clinics, tenant rights, school programs, city services — in the language they think in.

Is KATI free?

Yes. Always. The residents who need it most will never encounter a paywall.

Do I need an account?

No. Basic features work without signing up. No email, no phone number, no name required.

What languages does KATI support?

KATI responds in the language you write in. It currently supports Korean, Spanish, and English, with more languages planned based on community need.

Is my information safe?

KATI collects only what it needs to help you. Data stays within Ktown infrastructure. It is not sold or shared. For full details, see our privacy commitments.

What if I don't want to use AI?

There is always a person available. The human option is not a fallback — it is equal at every step. You never have to interact with AI if you prefer not to.

What if KATI gives wrong information?

KATI can make mistakes. For critical decisions about health, housing, or legal matters, always verify with official sources or speak with a person. If you find an error, report it so we can fix it.

Who built KATI?

Ktown Team — a community organization in Koreatown, Los Angeles. KATI is built with the community, not just for it.

How can I help?

You can translate content, test the tool, report problems, share what you need, or join the team. See how to get involved.